Monday, October 25, 2010

What's in your Toolkit?

Now the biggie "competence". So you didn't get into Harvard, out of state fees for Miami were out of reach, so you settled for a small state university in Texas that wasn't too far from home. Well that's; ok. But can you compete? Was the quality of that experience good enough to provide you with the opportunity to compete with the rest of the world? I hope so.

When I talk about competence, it's not about what school you attended if any. It's not about how many degrees's you have, if any. It's not even about how smart you are. It's more about what you have put in your tool kit to allow you to compete for the type of job you are interested in. You know, all "smart" people don't have great high paying jobs. And all people in great high paying jobs are not necessarily "smart". Don't you wonder how some of these Bozo's got these gigs? Once again this is about being competent in what you do. If your job requires certain specialized skills, then obviously you need to have those skills and have a high degree of competence in those areas in order to be successful. There are a few competencies that in many cases are a given that most people need to have. One of those that I will touch on a little later in this section is communication.

Many companies evaluate talent based on a group of core competences and individual job competencies. The core competencies are those that the company feels that all employees should possess. The individual job competencies are those that are unique to the job. In some instances, you may have functional or departmental competencies; this all depends on your organization and management. What you must remember however is that you must be competent in your area of expertise in order to be successful. If you fall off or fall short in one of these areas, you must get some help. Many of these things are quite subjective, however, companies and managers view them as important. Some examples of competencies that companies view as important are things like:

Action orientation, Ethics/values, Functional Skills, Communications, Active Listening, Planning, Valuing Diversity, Setting Priorities, Developing People, Political Savvy, and the list goes on and on and on. The challenge for you as a candidate is to understand what you are good at and understand how you can become even better in those competencies that are important to your organization or your management. An accountant who doesn't know accounting doesn't make a good accountant - that's pretty obvious.

There is something to be said about self-improvement. If you go into an interview and someone asks you about your weakness and you answer the question and a year later you get the same question and the answer is the same, then what does that say about you? Does it say that you have wasted a year waiting on someone else to help you improve in an area that you know you are weak in? What's up with that? When do you take responsibility for your own development? Too many times I have heard employees talk about the fact that they were not allowed to go to training. Well I can send you to all the training you want but if you come back and continue to do the same thing, then it's a waste of time and money. Therefore, don't use the training excuse unless you take the responsibility to change the behavior once you are back on the job. Most people don't. In other words, building competence in an area may involve training but it also involves on the job activities, to bring the training to life.
From an individual standpoint the one competency that I believe no one should neglect is that of communications, more specifically business communication. When I speak of business communication I speak of verbal, and written. In today's world of e-mail and text messaging, people must be careful to not think that the language they use with their friends is also appropriate in the workplace. Please don't send me an e-mail that reads:

"DIS nOt iz 2 inform U dat d reports U requestD wiL b redE by d nd of d wk. Thx."

Please make sure that your message reads: "This note is to inform you that the reports you requested will be ready by the end of the week. Thanks."

Keep in mind that the work that you do will require communication. This is a competency that you truly need to continue to work on. I encourage people to check themselves. Check the tone of your e-mail; check the tone of your voice when speaking with clients, co-workers, staff etc. Be aware of how well you listen because this in turn affects how you respond.

My suggestion to you is to gain an understanding of what it is that you do well. Identify those things that are important in the line of work that you do or would like to do. If those things are aligned, then play to the strengths and sell yourself on those strengths. In the event that there are areas that you need to work on, then make a commitment to yourself and build a plan to work on those things. Work at developing yourself as it relates to these competencies. Do not wait on someone else to develop you.

Tuesday, October 19, 2010

A is for Attitude

It's time to move forward. Don't let the past negatively impact your future. You must develop a positive attitude around what you are about to do. It's important to learn from past experiences, however, you cannot allow negative experiences rule your life. You may or may not agree with why you are out of work; but whether you quit, were laid off or fired, you need to now focus on the next opportunity. The past is the past. Now is the time to evaluate where you are and where you want to go.
Winners think about winning and figure out a way to get it done. Your next opportunity should be the best one yet. Keep in mind; you will go into the next role with more experience and more knowledge. You will have seen how things were done someplace else so you therefore bring an additional perspective that may prove to be valuable to your next employer. You are going to be chosen for the unique skills and abilities that you bring to the table.

One way to help you with the attitude adjustment is to not get away from your routine. If you normally wake up at 6:00 AM, don't shift to 10:00AM. If so, you are losing valuable time. Continue to wake up early and get your day started. This may be a good time to go to the gym, walk or jog. This could be your self-time to actually plan your day. You may find this time of day very rewarding. The fact that you're not in traffic is a pretty good reward in itself!

You should approach your job search as if you have a job. What I mean by this is, you should be up working on your next opportunity when other business people are doing business. Start when they start, break for lunch as they do and end your day in the same manner. In doing this, you will find that you cover a tremendous amount of territory and accomplish quite a bit. If you are out of work and your search doesn't drive you to looking forward to Friday evening, then you aren't working hard enough on your search.
A bad attitude can absolutely zap the energy out of you and those around you. Attitude comes across in your voice, your mannerisms and body language. Have you ever called 411 for a phone number and when you hung up you wanted to use a four or five letter word to describe the operator because of their attitude? Well yeah that could be you. Maybe that operator was having a bad day, or maybe their boss just chewed them out. Whatever it is or was, you didn't cause it and you probably didn't appreciate the little funky attitude that came across. And what really ticks you off is that you can't do anything about it because they have now disconnected the line and given you the number you requested. (Most of the time right but sometimes wrong) and you have to pay for it. Well guess what? No one appreciates your little funky attitude either so stuff it!

My point here is that you must stay positive, stay focused and understand that you are talented and that your talents will get you to where you need to be. It may not always happen in your time frame but it will happen. As you are going through your process of a job search you will find yourself speaking with people over the phone and in person.

You need to present yourself as someone who is in complete control. Attitude cannot be the break in your armor. Don't allow yourself to become frustrated and fatigued. These things will show up in your actions if you're not careful. You should build plan and work your plan on a daily basis. Stay focused on your goals, give it your all, and don't dwell on the past. Stay positive; create your future

Wednesday, September 29, 2010

Resume, Attitude, Competence and Employability

RESUME:
I have interviewed thousands of candidates, extended hundreds of job offers and reviewed tens of thousands of résumé's and one thing seems to be constant with all the people that I have hired is R.A.C.E; Résumé, Attitude, Competence, Employability. These people spend time making sure that they develop a good strong résumé that speaks to their success and accomplishments. They have a winning attitude and tenacity. These individuals have a thirst for knowledge and build a toolkit of core competencies that help make them successful and as a result they are employable. Regardless of their ethnic background, they never let R.A.C.E. hold them back.

Your perspective influences your reality. At times your reality crashes into someone else's reality and if the two realities are not common then there in lies the rub. There has been much written about Diversity in the workplace. There are legal mandates around EEO and
Affirmative action etc... Well this has nothing to do with those types of issues. Regardless of your racial background, socio-economic status or national origin, I would like to explore "R.A.C.E." in these terms: Résumé, Attitude, Competence and Employability. I believe that when these areas are strong and in tact, your job search becomes easier and you then have choices. You no longer have to settle for the first opportunity that comes along, you can then take a close look at organizations to ensure that there is a mutual fit.

Your marketing collateral (résumé) must allow you to shine. It is your chance to brag on yourself. However honesty is very important. Again going back to the two sections above for the flight attendant, both are true simply worded differently. In this instance this is a person who is transitioning out of that line of work. Because so many people don't think about or necessarily understand many of the things that go into being a successful flight attendant, then it is important to speak in language they understand but more importantly share things that relate to business and service that the reader can relate to.
  1. The résumé is not a place to tell the interviewer everything you've done. It is a place to hit the highlights while focusing on results. The résumé should get the reader exited about what you delivered and get them interested in speaking with you so that they can determine how you can do these great things for their company.
  2. Bullets are effective. It allows a reader to skim the résumé yet still get pertinent information
  3. Be honest about dates, jobs, education etc...companies do verify these things.
  4. Make sure to state an objective so the reader clearly understands what you are interested in. Too many times recruiters see very vague statements that lead them to have to make a decision for the candidate e.g., I'm looking for a career opportunity where my leadership and interpersonal skills will be valuable to the company. Gag! Big deal! So what do you want to do? If you don't know, then I don't know
  5. Know your résumé intimately and be able to talk to and defend each point
There are many books written on how to write an effective résumé there are also many résumé writing services that will write one for you (obviously for a fee). However you choose to do it, make sure that your résumé does not stand in the way of you landing a job.

Monday, August 23, 2010

NeoGov: Submitting the RIF Application

Have you completed your NeoGov RIF Application yet?  In order to be qualified for jobs with the city you must complete the RIF Application and meet with Civil Service. If you haven’t done this, now is the time to do it! Executive Focus can help you if you haven't yet completed your profile and submitted your RIF application.
Whether you are new to NeoGov or have set up an application previously, you will need to submit the RIF application and answer the supplemental questions to submit your information to Civil Service for consideration for internal positions.  After meeting with Civil Service and finding out which positions you meet the minimum requirements for, you will log back in to NeoGov again to complete the Civil Service only link. 

Don't forget, you will need to complete and submit the application to Meet with Civil Service, Match to and  Apply to internal positions, and Interview for those openings following the September 8th Internal Career Fair. 

Executive Focus is here to assist you will this process, from setting up your NeoGov to preparing you for the upcoming career fair: Career Fair Boot Camp will provide you with the skills and confidence to be successful at a career fair. We provide you with tools and tips, as well as how to dress, how to make yourself stand out and how to follow up with hiring managers. This is a fun and interactive program that will help you get noticed and get interviews. Your next job opportunity awaits you; be prepared!

Wednesday, August 11, 2010

Attitude is a Little Thing

We discuss it at nearly every training, we remind each other about it in the office and I even catch myself occasionally right before (or right after) cursing a driver for cutting me off.  Attitude.  Its a choice we must make everyday and a choice that impacts every aspect of our lives.  It felt most appropriate to spend the inaugural Executive Focus blog reflecting on the words of Charles Swindoll.

"The longer I live, the more I realize the impact of attitude on life.

Attitude, to me, is more important than facts. It is more important than the past, than education, than money, than circumstances, than failures, than successes, than what other people think or say or do. It is more important than appearance, giftedness or skill. It will make or break a company... a church... a home.

The remarkable thing is we have a choice every day regarding the attitude we will embrace for that day. We cannot change our past... we cannot change the fact that people will act in a certain way. We cannot change the inevitable. The only thing we can do is play on the one string we have, and that is our attitude... I am convinced that life is 10% what happens to me and 90% how I react to it.

And so it is with you... we are in charge of our attitudes."
-Charles Swindoll
 
So take a moment to consider how you are going to embrace your day, how you are going to play the one string, how you are going to react to what happens.  Attitude. 
 
Good luck.